MExtra!
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Food Delivery · London

Golden Bite: Turning a delivery-only kitchen into a smart local dining choice.

Golden Bite RedNote post screenshot

35

creator posts

3 months

campaign period

£800 → £4,000

platform monthly revenue

10 → 70

weekly orders

Additional signals: ~70K RedNote exposure · £15–£25 average order value · repeat customers reached 30% in month two and 40% in month three.

Challenge

Golden Bite was operating as a low-budget, delivery-only kitchen in a less visible location. Before the campaign, weekly orders were often below 10–15, the menu lacked a clear hero product, and paid ads inside the delivery platform were expensive. The brand needed local awareness, sharper product positioning and repeat orders within a fixed delivery radius.

Insight

Delivery decisions are hyperlocal, practical and trust-sensitive. In Canary Wharf and Isle of Dogs, Chinese-speaking consumers wanted affordable handmade dim sum, comfort food and reliable after-work meals without the risk of ordering blindly. The opportunity was to move Golden Bite beyond "another takeaway" and position it as a chef-led, good-value local dining habit.

Customised Campaign Strategy

Three layers that turned local creator posts into repeat delivery orders.

Hyperlocal creator seeding
01

Hyperlocal creator seeding

Creators were selected by location first, not by food niche alone. MExtra worked with professionals, students, travellers and London lifestyle creators who lived, worked or regularly appeared around Canary Wharf, Isle of Dogs and nearby East London areas. This helped Golden Bite build neighbourhood-level visibility and reach more real ordering occasions beyond the food-blogger bubble.

Seasonal & Occasion-based campaigns
02

Seasonal & Occasion-based campaigns

MExtra turned a complex menu into clearer ordering scenarios. Weekday worker meals, weekend sharing sets, Lunar New Year offers and spring-break specials gave users a reason to order at different moments. Hero products included affordable Din Tai Fung-style handmade xiao long bao, Cantonese dim sum, Sichuan beef rice noodles, chicken feet, mouth-watering chicken and house-made sauces.

Founder-led brand storytelling
03

Founder-led brand storytelling

Competitor research showed that the founder's chef background was Golden Bite's strongest trust asset. The account tone was built around a former Din Tai Fung chef with 20 years of experience, positioning the brand as more handmade and freshly made than generic Chinese takeaways, while offering better value than premium Cantonese restaurants.

To stimulate local participation, MExtra also introduced “free meal trial” recruitment on the brand account, encouraging ordinary local users to engage with the campaign and helping the brand create more organic online noise without relying only on paid ads.

Outcome

After 35 creator posts in 3 months, platform monthly revenue grew from £800 to £4,000.

By the later campaign period, Golden Bite reached an average of 60–70 weekly orders, with an average order value of £15–£25. Repeat customers accounted for 30% of orders in month two and 40% in month three, showing that the campaign did not only create visibility, but also helped build a repeatable local ordering habit.

Your restaurant

Want to attract Chinese-speaking diners in London?

Chinese-speaking diners are high-intent, digitally active and open to discovering new cuisines. From hyperlocal creator seeding to menu segmentation and founder storytelling, we shape high-conversion campaigns around your location, cuisine and customer habits.

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